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Home>About Bergen>Office of the CIO>Office of Information Technology (OIT)>Help Desk>Help Desk FAQs

Help Desk FAQs

The Frequently Asked Questions (FAQs) on this page are designed to help you get answers to technology questions without having to place a Help Desk call. If none of these FAQs have the answer to the issue you need assistance with, please contact the Help Desk at extension 7109.

We welcome suggestions for future postings of Frequently Asked Questions. If you have an idea for a FAQ that will be of interest to the College community, please e-mail us at helpdesk@bergen.edu.

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All FAQs open in a separate browser window.

Where can I find information on my telephone and voicemail options?
Why do I get "Undeliverable" email messages?
How can I change my network password?
How do I set up my email on a BCC computer?
How do I create a task in Microsoft Outlook?
How do I find out the size of my "My Documents" folder?
How do I create an Out of Office message in Microsoft Outlook?
How do I Auto-Archive my old e-mail in Microsoft Outlook?
How do I connect to BCC's wireless network?
What are the new enhancements associated with Outlook Web Access?
How do I change my password in Outlook Web Access (OWA)?
How do I burn CD's using Nero 7?
How do I manage the size of my mailbox in Microsoft Outlook?
How do I log into Web Email (Outlook Web Access)?
Howcan I accessmy "My Documents" folder from home?
Howcan I accessmy SharePoint sites from home?