Code of Professional Conduct*Information taken directly from the Registry of Interpreters for the Deaf Tenets - Interpreters adhere to standards of confidential communication.
- Interpreters possess the professional skills and knowledge required for the specificinterpreting situation.
- Interpreters conduct themselves in a manner appropriate to the specific interpreting situation.
- Interpreters demonstrate respect for consumers.
- Interpreters demonstrate respect for colleagues, interns, and students of the profession.
- Interpreters maintain ethical business practices.
- Interpreters engage in professional development.
Applicability
A.This Code of Professional Conduct applies to certified and associate members of the Registry of Interpreters for the Deaf, Inc., Certified members of the National Association of the Deaf, interns, and students of the profession.
B.Federal, state or other statuettes or regulations man supersede this Code of Professional Conduct.When there is a conflict between this code and local, state, or federal laws and regulations, the interpreter obeys the rule of law.
C.This Code of Professional Conduct applies to interpreted situations that are performed either face-to-face or remotely.
Definitions
For the purpose of this document, the following terms are used:
Colleagues:Other interpreters.
Conflict of Interest:A conflict between the private interests (personal, financial, or professional) and the official or professional responsibilities of an interpreter in a position of trust, whether actual or perceived, deriving from a specific interpreting situation.
Consumers:Individuals and entities who are part of the interpreted situation. This includes individuals who are, deaf-blind, hard of hearing and hearing.
1.0 CONFIDENTIALITY
Tenet:Interpreters adhere to standards of confidential communication.
Guiding Principle:Interpreters hold a position of trust in their role as linguistic and cultural facilitators of communication. Confidentiality is highly valued by consumers and is essential to protecting are involved. Each interpreting situation (e.g., elementary, secondary, and post-secondary education, legal, medical, mental health) has a standard of confidentiality.Under the reasonable interpreter standard, professional interpreters are expected to know the general requirements and applicability of various levels of confidentiality.Exceptions to confidentiality include for example, federal and state laws requiring mandatory reporting of abuse or threats of suicide, or responding to subpoenas.
Illustrative Behavior – Interpreters: 1.1Share assignment-related information only a confidential and “as-needed”basis (e.g., supervisors, interpreter team members, members of the educational team, hiring entities).
1.2Manage data, invoices, records, or other situational or consumer-specific information in a manner consistent with maintaining consumer confidentiality (e.g., shredding, locked files).
1.3Inform consumers when federal or state mandates require disclosure of confidential information.
2.0 PROFESSIONALISM
Tenet:Interpreters possess the professional skills and knowledge required for the specific interpreting situation.
Guiding Principle:Interpreters are expected to stay abreast of evolving language use and trends in the profession of interpreting as well as in the American Deaf community. Interpreters accept assignments using discretion with regard to skill, communication mode, setting, and consumer needs.Interpreters possess knowledge of American Deaf culture and deafness-related resources.
Illustrative Behavior – Interpreters: 2.1Provide service delivery regardless of race, color, national origin, gender, religion age, disability, sexual orientation, or any other factor.
2.2Assess consumer needs and the interpreting situation before and during the assignment and make adjustments as needed.
2.3Render the message faithfully by conveying the content and spirit of what is being communicated, using language most readily understood by consumers, and correcting errors discreetly and expeditiously.
2.4Request support (e.g., certified deaf interpreters, team members, language facilitators) when needed to fully convey the message or to address exceptional communication challenges (e.g., cognitive disabilities, foreign sign language, emerging language ability, or lack of formal instruction or language).
2.5Refrain from providing counsel, advice, or personal opinions.
2.6Judiciously provide information or referral regarding available interpreting or community resources without infringing upon consumers’ rights.
3.0 CONDUCT
Tenet:Interpreters conduct themselves in a manner appropriate to the specific interpreting situation.
Guiding Principle:Interpreters are expected to present themselves appropriately in demeanor and appearance. They avoid situations that result in conflicting roles or perceived or actual conflicts of interest.
Illustrative Behavior – Interpreters:
3.1Consult with appropriate persons regarding the interpreting situation to determine issues such as placement and adaptations necessary to interpret effectively.
3.2Decline assignments or withdraw from the interpreting profession when not competent due to physical, mental, or emotional factors.
3.3Avoid performing dual or conflicting roles in interdisciplinary (e.g. educational or mental health terms) or other settings.
3.4Comply with established workplace codes of conduct, notify appropriate personnel if there is a conflict with this Code of Professional Conduct, and actively seek resolution where warranted.
3.5Conduct and present themselves in an unobtrusive manner and exercise care in choice of attire.
3.6Refrain from the use of mind-altering substances before or during the performance of duties.
3.7Disclose to parties involved any actual or perceived conflicts of interest.
3.8Avoid actual or perceived conflicts of interest that might cause harm or interfere with the effectiveness of interpreting services.
3.9Refrain from using confidential interpreted information for the benefit of personal or professional affiliations or entities. 4.0RESPECT FOR CONSUMERS
Tenet:Interpreters demonstrate respect for consumers.
Guiding Principle:Interpreters are expected to honor consumer preferences in selection of interpreters and interpreting dynamics, while recognizing the realities of qualifications, availability, and situation.
Illustrative Behavior – Interpreters:
4.1Consider consumer request or needs regarding language preferences, and render the message accordingly (interpreted or transliterated).
4.2Approach consumers with a professional demeanor at all times.
4.3Obtain the consent of consumers before bringing and intern to an assignment.
4.4Facilitate communication access and equality, and support the full interaction and independence of consumers. 5.0RESPECT FOR COLLEAGUES
Tenet:Interpreters demonstrate respect for colleagues, interns and students of the profession.
Guiding Principle:Interpreters are expected to collaborate with colleagues to foster the delivery of effective interpreting services.They also understand that the manner in which they relate to colleagues reflects upon the profession in general.
Illustrative Behavior – Interpreters:
5.1Maintain civility toward colleagues, interns, and students.
5.2Work cooperatively with team members through consultation before assignments regarding logistics, providing professional and courteous assistance when asked and monitoring the accuracy of the message while function in the role of the support interpreter.
5.3Approach colleagues privately to discuss and resolve breaches of ethical or professional conduct through standard conflict resolution methods; file a formal grievance only after such attempts have been unsuccessful or the breaches are harmful or habitual.
5.4Assist and encourage colleagues by sharing information and serving as mentors when appropriate.
5.5Obtain the consent of colleagues before bringing an intern to an assignment. 6.0BUSINESS PRACTICES
Tenet:Interpreters maintain ethical business practices.
Guiding Principal:Interpreters are expected to conduct their business in a professional manner whether in private practice or in the employ of an agency or other entity.
Professional interpreters are entitled to a living wage based on their qualifications and expertise.Interpreters are also entitled to working conditions conducive to effective service delivery.
Illustrative Behavior – Interpreters 6.1Accurately represent qualifications, such as certification, educational background, and experience, and provide documentation when requested.
6.2Honor professional commitments and terminate assignments only when fair and justifiable grounds exist.
6.3Promote conditions that are conducive to effective communication, inform the parties involved if such conditions do not exist, and seek the appropriate remedies.
6.4Inform appropriate parties in a timely manner when delayed or unable to fulfill assignments.
6.5Reserve the option to decline or discontinue assignments if working conditions are not safe, healthy, or conducive to interpreting.
6.6Refrain from harassment or coercion before, during, or after the provision of interpreting services.
6.7Render pro bono services in a fair and reasonable manner.
6.8Charge fair and reasonable fees for the performance of interpreting services and arrange for payment in a professional and judicial manner. 7.0Professional Development
Tenet:Interpreters engage in professional development.
Guiding Principles:Interpreters are expected to foster and maintain interpreting competence and the stature of the profession through ongoing development of knowledge and skills.
Illustrative Behavior – Interpreters: 7.1 Increase knowledge and strengthen skills through activities such as:
oPursuing higher education;
oAttending workshops and conferences;
oSeeking mentoring and supervision opportunities;
oParticipating in community events; and
oEngaging in independent studies.
7.2Keep abreast of laws, policies, rules, and regulations that effect the profession. |