Distance Learning Support

The login information to access a distance learning course is sent to your Bergen student e-mail account. To claim your Bergen student e-mail account go to this page.

Technical Issues

• Login problems - check answers to common login problems.
• Browser Requirements  – check browser settings for Moodle.
• Install Plug-ins -download free programs to access course content.
• Anti Virus Software - check for suggested anti virus software.
• Spam - check for useful tips on E-mail.
• Pop-up Blocker – Make adjustments in Firefox or Internet Explorer.

Frequently Asked Questions

• FAQ's - find a list of frequently asked questions about distance learning at Bergen..

Online Services

• WebAdvisor - conduct a search for available classes, register, or add/drop a class, or even check your grades.
• Sidney Silverman Library Distance Learning Page – learn how to use the library remotely, start researching your paper with the online journals and periodicals, or check to see when your book is due back. You can even renew it online.
• Bergen Online Bookstore – order your books without waiting in line and have them delivered to your home or office.
• Online Tutoring– SMARTHINKING provides web-based tutoring for BCC students. Their service supplements the Learning Center's existing academic support services by offering real-time online tutoring with "e-instructors" and homework help for core courses and skills 24 hours a day, seven days a week.
• Student Services –Find a listing of departments and contacts for questions and assistance in any area at BCC.