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REPAYING STUDENT LOANS
All Federal Direct Student and Federal Direct PLUS loans must be paid back. Please see Repaying Student Loans.
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RECOMMENDED WEBSITES
The William D. Ford Federal Direct Loan Program (Direct Loan)
Use this Web site to find out more information on the Direct Loan Program, such as repayment options and interactive calculators.
Federal Personal Identification Number (PIN)
This site is for students and parents who want to apply for a Federal Student Aid PIN.
Free Application for Federal Student Aid (FAFSA)
Complete your FAFSA.
Free Help Completing the FAFSA
This Web site explains how to complete the FAFSA and the purpose of FAFSA questions.
Electronic Master Promissory Note (eMPN)
This web site is for completing a Direct Loan Program electronic Master Promissory Note (MPN) for Subsidized, Unsubsidized and Parent PLUS loans.
Entrance/Exit Counseling
You can complete Entrance/Exit Counseling here. Before receiving a student loan, borrowers must complete an entrance counseling session. Prior to graduating or leaving school, Direct Loan borrowers must complete exit counseling. The Direct Loan Exit Counseling will explain your rights and responsibilities as a Direct Loan borrower.
Direct Loan Servicing
Use this Web site to make Direct Loan online payments, view account balance, change billing options, enroll in electronic services and much more.
Direct Loan Consolidation
Direct Consolidation Loans allow borrowers to combine one or more of their Federal education loans into a new loan that offers several advantages.
Defaulted Student Loans
Students who have defaulted on Federal Student Loans can contact the U.S. Department of Education's Default Resolution Group to assist you by making debt repayment a simple process.
National Student Loan Data System
NSLDS Student Access provides a centralized view to loan and grant recipients.
New Jersey Higher Education Student Assistance Authority (HESAA)
The Higher Education Student Assistance Authority (HESAA) is a New Jersey authority that provides financial aid to students through grants, scholarships and loans.
Student Aid on the Web
The U.S. Department of Education's site for free information on preparing for and funding education beyond high school.
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HELPFUL RESOURCES
Funding Education Beyond High School

English

Español
College.gov
The College Board
FinAid! The Smart Student Guide to Financial Aid
Financial Aid TV
Student Gateway to the U.S. Government
U.S. Department of Labor Occupational Outlook Handbook
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IMPORTANT TELEPHONE NUMBERS
Federal Student Aid Information Center (FSAIC)
1-800-433-3243 | TTY users can call 1-800-730-8913
Direct Loan Applicant Services
1-800-557-7394
Direct Loan Servicing
1-800-848-0979 | TTY users can call 1-800-848-0983
Direct Loan Consolidation
1-800-557-7392 | TTY users can call 1-800-557-7395
Defaulted Student Loan
1-800-621-3115
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FREQUENTLY ASKED QUESTIONS
Why is the college participating in the William D. Ford Direct Loan Program?
By participating in the Federal Direct Loan Program, the College and the students will be assured of guaranteed access to funding through the Federal Government as we will be processing all loans directly through the U.S. Department of Education (not through individual banks). The Federal Direct Loan Program as currently structured, provides the best benefits available to student and parent borrowers.
How do I apply for a Federal Direct Subsidized/Unsubsidized Loan?
Please see Applying for a Federal Direct Subsidized/Unsubsidized Loan.
Do I have to complete a new Master Promissory Note?
If you received a Federal Direct Subsidized/Unsubsidized Loan for 2010-11, you do not need to complete a new Master Promissory Note. New Students must complete a Master Promissory Note.
Do I have to complete Entrance Loan Counseling?
If you have prior Federal Student Loans and you have completed loan counseling, you are not required to complete Entrance Counseling again. However, if you are a new borrower, you must complete Entrance Counseling.
When should I complete Master Promissory Note and Entrance Counseling?
You should complete Master Promissory Note and Entrance Counseling as soon as possible to avoid any delays getting your student loans.
What are the differences between the Federal Direct Subsidized Loan and the Federal Direct Unsubsidized Loan?
Federal Direct Subsidized Loans are for students with demonstrated financial need, as determined by federal regulations. No interest is charged while a student is in school at least half-time, during the grace period and during deferment periods. The interest rate for Federal Direct Subsidized Loans first disbursed on or after July 1, 2010 and before July 1, 2011 is 4.5%. The interest rate for the Subsidized loans first disbursed on or after July 1, 2011 and before July 1, 2012 is 3.4%. The origination fee is 1.0% with the up-front interest rebate of 0.5%. If you fail to make 12 consecutive payments on time, rebate will be added back to the loan.
Federal Direct Unsubsidized Loans are not based on financial need; interest is charged during all periods, even during the time a student is in school and during grace and deferment periods. The borrower may choose to pay the interest charged on the loan or allow the interest to be capitalized (added to the loan principal) when the loan enters repayment. The interest rate for Direct Unsubsidized Stafford Loans first disbursed on or after July 1, 2006 is a fixed rate of 6.8%. The origination fee is 1.0% with the up-front interest rebate of 0.5%. If you fail to make 12 consecutive payments on time, rebate will be added back to the loan.
How will I receive my loans?
Loans are credited to your student account in two equal disbursements in the fall and spring. If you have a credit on your account you will receive a refund check for that amount. You can use the refund to help pay for other educational expenses.
When do I begin repaying my loans?
Students begin repayment of their Federal Direct Subsidized/Unsubsidized Loan(s) six months after they cease to be enrolled at least half time in an eligible program. Repayment Options.
What will be my monthly loan payment?
To get an idea of your monthly loan payments after you graduate, take a look at the Repayment Calculator.
How can I track my loan history?
National Student Loan Data System (NSLDS) is the U.S. Department of Education’s central database. You can access information on all of your federal loans and grants on this website.
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CONTACT US
Office of Financial Aid, located at L123 Pitkin Education Center, is looking forward to providing you with a positive experience in processing your federal student aid. If you need further assistance, please contact us at:
Tel: (201) 447 - 7148
Fax: (201) 612 - 9823
Email: financial.aid@bergen.edu
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