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✔ NEW DALE CARNEGIE TRAINING
This course will assist you in mastering the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm. The Dale Carnegie Course has transformed the lives of over 7 million graduates. And now we want to help you join the ranks of the world’s most successful people.
You Will Be Able To:
• Tackle complex challenges
• Generate more and better ideas
• Excel as a consensus builder
• Communicate clearly and concisely
• Reduce self-consciousness and fear
• Apply 30 human relations principles
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals. It will also teach you the five Drivers of Success.
BI 658 Dale Carnegie Course, 12 sessions; $1,700
001 ; M/W, January 28-March 5, 2008, Hours: 6:00-9:30 pm
002 ; T/Th, April 01-May 08, 2008, Hours: 6:00-9:30 pm
Dale Carnegie Course: Effective Communications and Human Relations is a 12-session course running two nights per week for 3.5 hours per session. This proven, time-spaced learning methodology allows you to practice between sessions so that these principles become part of your skill set.
AMERICAN MANAGEMENT ASSOCIATION
The Division of Continuing Education, in partnership with the American Management Association University Program, has developed a multi-course curriculum that forms the essential core of management education. These six-session courses are skills-oriented learning opportunities that result from an unique blend of training resources and are nationally recognized for their value and comprehensiveness. Our instructors are business professionals whose experiences enhance the quality of our management program. Choose one course to meet your specific needs, mix and match a few courses to add to your business skills or aim high and earn an American Management Association Certificate in Management, Human Resources, and Administrative Assistants.
• BI 656Creative Problem Solving
• BI 600How to Manage Conflict in the Organization
• BI 657Successful Negotiating
• BI 640Interpersonal Communication Skills in the Workplace
Attendance requirements are mandated for each course. To receive the American Management Association Certificate, students must send a letter and copies of their six certificates to: Ria Bloss, Bergen Community College, Division of Continuing Education, TEC-115, 400 Paramus Road, Paramus, N.J. 07652
Registration must be received one week prior to course start date. Call (201) 447-7155 for classroom assignments.
✔ NEW
BI 656 Creative Problem Solving, 1 session; $210
001 , Tue., February 5-March 11, 2008, Hours: 6:30-9:30 pm
Creative Problem Solving presents challenging creative exercises and proven problemsolving techniques to help you unlock your creative problem-solving potential. You’ll discover how to combine problem-solving these techniques with your natural creativity and put them to work using a simple four-step program: generating new and innovative ideas with clockwork regularity; selecting the most useful solution; translating solutions into practical terms and specific strategies; and winning support for your ideas and putting them into action. Instructor: Vic Amoruso
BI 600 How to Manage Conflict in the Organization, 1 session; $210
001 , Wed., February 27-April 9, 2008 (no class 3/26), Hours: 6:30-9:30 pm
Learn the strategies, tactics, and insights you need to gain control of tough conflict situations. Discover how to spot potential interpersonal conflicts and defuse them before they flare up. Understand how, when, where, and why to apply the five favored conflict-resolution approaches, as well as develop the insight and intuition you need to make them work. Learn to transform conflict into a positive, productive force by applying the proven techniques of principled negotiation. By the end of this course, you will understand the difference between structural and interpersonal conflict; separate people from issues and focus on their interests not their positions; get past immediate tensions and disagreements to the courses of any interpersonal conflict; and apply five conflictresolution approaches – avoiding, accommodating, compromising, forcing, and collaborating. Instructor: Bob Miller
✔ NEW
BI 657 Successful Negotiating, 1 session; $210
001 , Mon., March 3-April 14, 2008 (no class 3/24), Hours: 6:30-9:30 pm
Develop skills to influence the outcome of negotiations using pre-negotiation planning and conversational techniques. Keep the process open to reasonableness and flexibility. Identify an opponent’s real but often hidden needs. You will learn to plan a realistic course of action and draw on your own skills and experience to keep the process moving in the direction you want. Instructor: Joe Antonacci
BI 640 Interpersonal Communication Skills in the Workplace, 1 session; $210
001 , Tue., April 1-May 6, 2008, Hours: 6:30-9:30 pm
Interpersonal Communication Skills in the Workplace is designed to help you build and enhance your communication skills – active listening, giving and receiving criticism, dealing with different personality types, and nonverbal communication. Learn basic communication theory as it applies to the workplace and participate in real-life scenarios that demonstrate the use of effective interpersonal communication. Through this course you will learn how to understand and communicate more effectively with different types of people. Instructor: Vic Amoruso
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