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Important Information for Online Students!.
I just registered, why can't I login to my course?
How will I get my login information?
Where do I login to WebCT?
I have AOL and am experiencing problems accessing WebCT, what can I do?
What's the difference between WebCT and WebAdvisor?
WebCT Log In Problems Created by Spyware
What can I do if this spyware is preventing me from logging into my online courses?
How do I get rid of the Spyware?
Are there any other ways to deal with this problem?
How can I avoid getting the spyware on my computer?
Problems with pop-up blockers?
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You will be unable to access your course until the first day of class. Please try again at that time. If you have registered late, it will take 1 business day to be sure that you have been aded to the WebCT class you registered for. |
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How will I get my login information?
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About one week before the beginning of the semester, you will receive an email with login instructions, including information about your username and password. A paper copy will also be sent to your home address. (If your email address or home address has changed, please go into WebAdvisor and update your record or email regoffice@bergen.edu with the new information.
If you register after class has begun, you will receive an email within 24 hours with your username and password. |
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Where do I login to WebCT?
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Click on the WebCT button to access all courses in WebCT.
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I have AOL and am experiencing problems accessing WebCT, what can I do?
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There are some known issues to accessing WebCT with AOL. AOL may cause your system to lock up and/or crash while working in WebCT. Please review the section of Configuration for web browser compatibility for complete instructions.
Because the browser AOL provides may cause your system to lock up and/or crash while working in WebCT, the best solution is to use one of the browsers we recommend.
Internet Explorer and at least one alternative browser is available in all free time labs and the library.
After you log on to AOL, open up the browser you have selected, and use it to access WebCT.
Be aware there are some additional steps you need to take. To keep your AOL session from shutting down due to lack of perceived activity, you'll need to do something to fool AOL's idle timer; for example, create a "private" chat room and leave the room open.
From time to time, you also will need to respond to the message asking whether you want to stay online. To do this you must make AOL the active window and check for this message.
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What's the difference between WebCT and WebAdvisor?
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WebCT and WebAdvisor are not the same.
WebCT is the software we use to provide access to the online courses at BCC. We also use WebCT for partially online courses and to enhance regular face-to-face classroom courses.
WebAdvisor allows you to register online for courses and gives you access to your Bergen Community College record. Through this access, you can obtain your grades, and update your email address. To apply for a WebAdvisor account, go to www.bergen.edu and click on “Web Advisor” at the bottom of the page and follow the prompts. |
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WebCT Log In Problems Created by Spyware and Adware
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Several students have reported difficulty logging into their WebCT online courses even when using their appropriate user names and passwords. We have identified a particular problem for WebCT users created by spyware.
For more information please use the link below to get WebCT's latest information on Spyware:
http://www.webct.com/tuneup/viewpage?name=tuneup_browser_troubleshoot#spyware
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What can I do if this spyware is preventing me from logging into my online courses?
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There are several ways you can deal with spyware once you have it on your computer. There are also some things you can do to prevent getting spyware on your computer. |
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How do I get rid of Spyware?
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• You can use software designed to remove spyware, such as Ad-Aware. Ad-Aware is available as freeware and can be found at http://www.lavasoftusa.com. |
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Are there any other ways to deal with this problem?
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There are other ways to deal with Spyware interference, but each has potential drawbacks:
• You can uninstall Internet Explorer and reinstall the latest version. However, Internet Explorer elements are often reused by many Windows and other third-party applications. Uninstalling and reinstalling Internet Explorer may unintentionally create problems with other applications that work integrally with Internet Explorer.
• You can use a different computer, such as in one in the Bergen computer labs, to access your course. |
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How can I avoid getting spyware on my computer?
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• Don’t download software that requires you to also download spyware or other software with which you are not familiar.
• Make sure that your Internet security options are set so that executable material cannot be put on your computer without your permission. Guidelines for setting your Internet security levels can be found at http://www.mvps.org/winhelp2002/unwanted.htm. See the section entitled “Recommended Minimal Security Settings.”
• Earthlink provides software to help its users avoid downloading spyware unintentionally. AOL has announced that it will soon provide such software to its users. |
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Problems with pop-up blockers?
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What about pop-up blockers?
If you have a popup blocker installed on your computer, please adjust it to allow content from the http://dl.bergen.edu website it since it prevents WebCT from operating correctly. How to adjust your pop-up-blocker in Internet Explorer 6.0 - click here |
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| NOTE: This information is provided in good faith and the procedures described are considered reliable if carried out as described. However, Bergen Community College is not responsible for any actions taken by students to remedy this or any other problem a student has with computers used by them and which are not the property of the College. Do not attempt any of these procedures if you are uncertain of your ability to do so without interfering with your computer’s appropriate functioning. If you have the problems described and do not feel confident about performing these procedures yourself, you may need to seek professional assistance. |
