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Home > About Bergen > Campus Resources & Facilities > Office of Information Technology > Telephones > Voicemail

Voicemail

Cisco Unity Voicemail, BCC's current voicemail system, provides members of the campus community with a customizable interface for working with voicemail over our converged network.

The BCC 7940/7960 User Guide provides basic information for working with Cisco Unity voicemail.

For more information on Cisco Unity, Cisco's Unity User Guide provides detailed information on Unity and its functions.

Cisco Unity Voicemail can be accessed from a telephone or from BCC Email

Accessing Voicemail through a Telephone

From your Office Telephone

  •  Press Messages button for Voicemail or Dial 1000
  •  Enter your Voicemail Password when Prompted

From a Remote Telephone

  • Dial your full telephone number. 
  • When you hear your personal greeting, Press the * key.
  • When prompted, enter your ID, which is your 4-digit extension, followed by the # key.
  • When prompted, enter your Voicemail Password.

Accessing Voicemail through BCC email

You can check voice and email messages from your Outlook Inbox. Voice messages received at your telephone extension will display a unique icon to distinguish them from email messages.

Double Click on a Voicemail message and click the PLAY button to listen to a message

Voicemail messages can be accessed through Outlook Web Access by downloading the WAV attachments and playing them on your local system.

 

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