The IT Help Desk provides end user technology support onsite at our walk-in location on campus, via phone, and online. We are the front door that connects users to a full spectrum of help and support resources. The Help Desk is the quickest and easiest way to get help, and is staffed with representatives who are ready and waiting to take your phone call. We have a knowledgeable staff that can help you with the following and much more:
Many issues can be resolved over the phone or by remote computer access. If your issue cannot be resolved remotely, we will dispatch a technician to your classroom – regardless of your location. Our goal is to be there as quickly as possible, so please be sure to let us know when you call if you are having a classroom emergency. All who contact the Help Desk will receive an electronic acknowledgement of their request.
To quickly facilitate your request, please provide the following information:
Location: In the L-Wing across from the Office of Public Safety.
E-mail: [email protected]
Monday - Friday: 8:00 am to 8:30 pm
Saturday: 9:00 am to 4:00 pm
Please read our Acceptable Use Policy
Bergen Community College
400 Paramus Road
Paramus, NJ 07652