“Flying Off the Page” – Our Profession is Changing!

That’s what it is like in the Library Profession these days.  Much change and much opportunity.  This page contains the thoughts and opinions of :

 

Mark S. Thompson – Librarian.

Currently: Assistant Director for Patron Information Services

Library, Bergen Community College, Paramus, NJ

 

Library development spring '09– the launch of the full Google Book Search w/three categories of materials: copyrighted/not in print; copyrighted/in print; and not copyrighted.  Beta now – institutional access contract later.

 Library development summer '09 -- move by OCLC to service libraries directly rather than only thru regional cooperatives.


Google Book Search

 try this link

Attended the Future of Libraries session at Fairleigh Dickinson Univ. June 18, 2009.  See my blog comment at: http://library.blog.fdu.edu/

Poster session at NJLA (May 2008) – Reinvent Reference
Title: “New Approaches to Replacing the ‘Fortress’ Reference Desk.”  See a picture of our new Reference Desk, which is:
* Modular and moveable;
* Hexagon table plus credenza (shelf and file drawers);
* Approachable from all sides;
* Sit down and share our butterfly (dual monitor) computer. 

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         Poster description --  NJLA Annual Conference.

Recent Publications by Mark Thompson

 

Segmentation of Users in Community College Libraries

Thompson, Mark. "Five Types of Users We Love to Hate.” NJ ACRL Newsletter 27:2 (Spring 2009):8. http://www.njla.org/njacrl/newsletter.html

 

We Must Build More Awareness—chapter in new book

Schott, Lynn and Mark Thompson. “Marketing to Community College Users.”  Ed. Eleonora Dubicki. Marketing and Promoting Electronic Resources: Creating the E-Buzz!  New York: Routledge, 2009.

 

Schedule 3W software – Perfect REF Desk solution

Thompson, Mark. “What You Need to Know About Desk Scheduling Solutions.”  NJLA Reference Section Quarterly. 4:4 (October 2008): 4.

http://njla.pbwiki.com/Newsletters

 

My Personal Pet Peeve about Customer Service

Thompson, Mark. “The Concert Hall and Reference Desk: Isn’t It the Same Thing?”  NJLA Reference Section Quarterly, 4:3 (Aug. 2008): 3.

http://njla.pbwiki.com/Newsletters

 

 

 

 

March 2007 article – How to Build Student Use of Databases.
Marketing to Community College Users
Serials Librarian. Vol. 53, no.3.  2007.  Page Range: 57 – 76
Authors: Mark S. Thompson, Lynn Schott

 

Marketing electronic resources to the users of community college libraries is a challenge because of their student populations. Some of the students may be unfamiliar with library databases or may not appreciate their value as research tools. This situation demands assessment, creative action, and on-going marketing efforts. This chapter presents some practical solutions to this challenge that were undertaken at two large community colleges in New Jersey. doi:10.1300/J123v53n03_05

 

BCC LibQUAL results for Spring 2008 (User Satisfaction). 

Also see:

Update:  06/23/2009, MT

 

 

 

 

 

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