This process has been designed to address extenuating circumstances that have occurred during a semester that has prevented the student from completing their studies.

Extenuating circumstances are defined as one-time occurrence that was beyond the student’s control such as accidents, legal or other catastrophic and unforeseen events.

Only the Tuition Appeal Committee can determine if a student is eligible for a refund falling outside of the published refund schedule on the academic calendar.

Tuition Appeal Request Filing Deadlines

The Tuition Appeal Committee will only review cases if the request is submitted/filed by recommended deadlines:

  • Current Semester: one week prior to the end of the semester.
  • Past Semester:  within one (1) year, in which the student has obtained the “W” grade.

Notes:

  1. Students cannot submit a Tuition Appeal for a semester that has not yet started.
  2. The official withdrawal and tuition refund deadlines are included in the Registration Calendar.

Tuition Appeal Request Submission Process

STEP 1 – Before submitting the tuition appeal:

    1. Review your academic records including the most recent registration statements, academic transcript, college communications/correspondences (check your Bergen student e-mail), etc.
    2. Ascertain that the semester you plan to appeal is Fall or Spring semester.
    3. Check if the final grade received or any course you plan to appeal is a “W” grade:
      • If you received an incomplete grade ( “N”) for the course, it is critical you first seek final grade resolution.
        Detailed guidelines about incomplete grade resolution process is included in the college academic catalog.
      • If you earned a grade of “E”,  a separate E Grade Appeal academic form must be completed through the Committee on Academic Standing.
        Detailed academic regulation pertinent to “E” grade is included in the Academic Catalog.
      • “E” “F” Grade Appeal to the Committee on Academic Standing instructions can be found on the Grade Change Policy information Web page.
        For assistance in initiating the E Grade appeal process or completing the E grade appeal form please contact the Center for Student Success (E-mail: [email protected]).

STEP 2 – Gather any third-party support documentation (e.g. medical records, legal documents, counselor’s statement of support...) that verifies your extenuating circumstances.

STEP 3 – Submit the online Tuition Appeal Request Form and upload any support documentation for review and consideration.

Tuition Appeal Request Review

  • The Tuition Appeal Committee will only review courses with a grade of “W” and determine if any tuition is eligible for refund.
  • The Committee will notify the student about the outcome (denied or approved).